by Ken | Jul 7, 2024 | Blog
Quality Customer service is what every company should strive to maintain. From the largest conglomerate to the smallest LLC or contractor, without customers there is no business. Regardless of the product, customers want to be treated as if they are the only one...
by Ken | Feb 10, 2022 | Blog
This week we lost our second large client because of the perception that if you don’t charge a lot you obviously aren’t as good. I was actually told point blank that we were too small for their needs even after three years of building and maintaining multiple website...
by Ken | Nov 2, 2021 | Blog
GoDaddy is without a doubt the most frustrating part of this job. I am attempting to change DNS entries for sites hosted on Amazon Web Services. No small feat in and of itself, GoDaddy and AWS are competitors and it’s like the VHS vs Beta wars of the 80’s. Or...
by Ken | Sep 26, 2020 | Blog
I don’t remember where I first heard this, but it really hits home… Dear Mr. Architect: Please design and build me a house. I am not quite sure of what I need, so you should use your discretion. My house should have between two and forty-five bedrooms....
by Ken | Aug 24, 2020 | Blog
I saw a piece on the news about online learning that was discussing the problems with students not being able to return to college because of COVID-19. The premise of the piece was that by forcing them to go to college online, they couldn’t learn as much. There was an...
